What Your AI Workforce Actually Does
These aren't chatbots. These are managed AI agents that handle real business workflows — from the first ring to the final follow-up.
Avg response time
< 30s
Client satisfaction
4.9 / 5
Workflows automated
6 core
Lead Qualification
Capture, Score & Route Every Lead Instantly
Your AI agent answers every inbound call and web inquiry within seconds. It asks qualifying questions, scores intent, captures contact details, and routes hot leads to your team — before they go cold or call a competitor.
- Respond to 100% of inbound leads in under 30 seconds
- Qualify leads with custom scoring criteria
- Route high-intent prospects directly to your team
- Capture after-hours leads that would otherwise be lost
- Sync with your CRM for seamless handoff
Appointment Setting
Book Meetings Without the Back-and-Forth
Your AI agent handles the entire scheduling workflow — checking availability, offering time slots, sending confirmations, and following up with reminders. No more phone tag, no more missed bookings.
- Check real-time calendar availability and book instantly
- Send automated confirmations via SMS and email
- Handle rescheduling and cancellation requests
- Reduce no-shows with smart reminder sequences
- Support multiple team members and locations
Follow-Up Automation
Persistent, Personalised Multi-Touch Sequences
Most leads need 5–7 touchpoints before converting. Your AI agent runs personalised follow-up sequences via SMS, email, and voice — nurturing leads over days or weeks until they convert or opt out.
- Automated multi-channel drip campaigns (SMS, email, voice)
- Personalised messaging based on lead source and interest
- Smart timing that adapts to engagement patterns
- Escalation triggers when leads show buying signals
- Full conversation history for human handoff
After-Hours Reception
Never Miss a Call — Day or Night
When your office closes, your AI workforce keeps working. The after-hours receptionist answers calls, captures key information, handles common requests, and ensures urgent matters get escalated appropriately.
- Professional call handling 24/7/365
- Capture caller details and reason for calling
- Route urgent matters to on-call staff
- Schedule callbacks for the next business day
- Recover leads that would otherwise be lost
Patient Intake
Streamline New Patient Onboarding
Your AI agent collects patient information, insurance details, medical history, and consent forms before the visit — so your front desk is free and patients arrive ready to be seen. Works via voice, SMS, or web chat.
- Collect demographics, insurance, and medical history
- Send digital forms via SMS with completion tracking
- Verify insurance eligibility automatically
- Reduce check-in time from 15 minutes to 2 minutes
- HIPAA-aware data handling and secure transmission
Service Scheduling
Fill Your Service Bays & Appointment Books
Whether it's an oil change, a dental cleaning, or a consultation — your AI agent handles the entire service scheduling workflow. It manages capacity, suggests optimal times, and fills cancellation gaps automatically.
- Real-time availability checks across service types
- Smart capacity management to optimise utilisation
- Automated waitlist management for cancellations
- Service reminder sequences that reduce no-shows
- Upsell and cross-sell recommendations during booking
Have a Different Use Case?
DzecOS is flexible. If you have a workflow that needs automating, we can build and operate custom AI agents tailored to your exact business.
Let's Talk About Your Workflow